LPM3: Module 2: Support Team

Bismillahirahmanirahim.

Assalamualaikum Wr Wb

It's the second module already, yay!

The new module is titled Support Team. Yup, it's all about teamwork.

When you're a leader, you must understand what is your organisation's vision, mission and values.

Be sure to know its Policies and Procedures too. Then you are able to produce SMART goals that have specific objectives that will lead to target.

In every company, there must be challenges. As a leader, you must be wary to identify the trends and issues as it's crucial to evaluate what's going on internally/externally and what are the problems that they must overcome.

Normally, they can refer to PEST analysis to see what are the factors of changes. Nope, not that creepy crawling creatures. Refer to diagram below:

Then, further examine the Strength, Weaknesses, Opportunities and Threats (SWOT) to overcome the changes.

Being able to do all of the above doesn't mean one is already a good leader. 

Remember my previous post? A leader is someone who can inspire people. Hence he/she must be able to work cohesively with team. Furthermore, staffs are the most important asset a company has. Therefore, having great teamwork creates positive synergy and increases profitability.

A natural leader ensures that team is moving to right path in reaching company's goals.

Hence it's vital for the leader to allocate the correct staff to correct tasks. This is so that the team or company doesn't and won't have any wastage or idle time which can convert resources to income.

One of the way to do this is by adapting the Competency Matrix which lists down each staff's knowledge and skills. This is be clear to assign their roles and responsibilities. Simple example is as per below table:

After that, allocate each staff's responsibilities through RASCI table:

In this class, it's also repeated on the importance of effective communication. 

In Malay, there's a saying which goes " Bersatu kita teguh, bercerai kita roboh" translates to English "United we stand, divided we fall". 

Weak communication tends to break the chain of working cohesively meanwhile if the team understand each other, it's hard to break apart. 

The last item that we touched on in CE1 is Motivational Theories. My group presented McClelland's Trichotomy of Needs. Below are our slides in video mode :)

All images are taken from Google images. No copyright infringement intended.